Objectives of the Virtual Office
Our virtual office is a centralized service to our customers. By accessing this website, you can contact us with any questions or process you want to perform, with the assurance that comes from knowing that your query will be answered as soon as possible for our agents.
With it, you can access at any time the status of your query and add the desired information, or respond to communications from our customer service department. Also, for your convenience, you will receive alerts on your email address at the time that your query is met.
We have launched this Virtual Office in order to improve our customer service system and turn it into one of our pillars and distinctive.